• FAQ

Our Frequently Asked Questions

How much does a website cost?

A website can cost anywhere between $1500 or more but this really all depends on what you need the website to do. Some websites have more features and more complexity (like an E-Commerce site for example) and these could range between $1700 - $3000 as a rough approximation. Ideally what we like to do is get an understanding of what your budget is. If we know how much you are looking to spend, we can advise you on what we can do for you for that budget.

How long does it take to make a website?

It really depends on the complexity of the website, which means it may take anywhere between two to four weeks. Some may take longer if there more work to do on the site. It also depends on how quickly a client gets back to us with anything we may need for their site. For a more accurate timeframe, let us know what you would like your website to do by getting a quote here and we’ll get back to you as soon as possible.

Will my website work for mobile phones as well as computers?

Yes. Our websites are responsive. That means they will dynamically readjust it’s sizing and proportions so it looks good and readable no matter whether they are viewing it on a mobile phone, a tablet, a laptop or a desktop computer with a monitor.

Do you just do new websites or do you work on existing sites as well?

We can work on an existing site but we will need to take a look at what kind of technology your site is using. Different websites are sometimes built using different programming languages and frameworks. Some of these we are familiar with, others not so much.

Can I update the website myself?

If we are building you a new site altogether, yes you can. We use a content management system. A content management system allows you to log into an administrator back end that is password-protected, and you add, delete or update content there.

What payment methods do you accept?

We accept credit cards, bank deposits, and cash.

What are the payment terms?

We require 50% upfront with the remaining 50% due upon final delivery of the website. if the website project is particularly big this may be split into three or more rather than halves

How can SEO benefit my business?

SEO (Search engine optimization) can help improve your google search engine ranking. Meaning, getting you as close to page one to the right people. There are a number of things we can implement into your site to ensure that it’s search engine friendly as possible. The more likely your ideal target market is going to run into your site in a google search, the more traffic your site will get. This means more opportunities for you to convert leads into sales.

What is SEO?

SEO stands for search engine optimization. A search engine like Google will index your site as it does with every other site out there in the world and determines what keywords your site should relate to. This way, whenever a person types in those keywords, your site, among many others, is included in the search results. For example, “car mechanic in Joondalup”. Search engines such as Google will rank a website closer to page one (or further away) depending on a number of factors. Some criteria Google won’t give away (otherwise they get exploited) but there are some practices they do encourage to improve your chances of your site showing up. There are also some things that can be done to make it easier for Google and other search engines to find and crawl your site to catalog it more efficiently. This is what search engine optimization is.

What is a CMS?

It stands for content management system. A CMS is something you can log into through a password protected administration panel and it allows you to add, edit or delete content. Content could be things like blogs, video clips, images and so forth. This gives a user a lot of power to update their website without having to go back to a web designer and pay them every time they want to make a change.

What CMS do you use?

We use a content management system called Strapi. It’s fast, responsive and very effective. We are also familiar with WordPress which is another CMS so we can do work with that as well, however, our recommendation would be to use Strapi as it’s newer, more efficient technology.

Do you provide training on how to use the CMS?

Yes, as part of our after-sales service, once we hand over a website we will help train you in how to use the content management system. They are very easy to use.

What if I’m not happy with my website?

It’s important to us that we get it right, while we will always seek regular feedback throughout the course of the work, if for any reason you are not happy with it, we will make all reasonable efforts to rework the site until you are happy with the final product.

What are your office hours?

Monday to Friday 8 am to 5 pm (excluding public holidays)

How can I reach you?

Also via contact form by

clicking this link
What is web hosting?

All websites need a home, which is usually a computer server at a company that sells hosting for a monthly or annual fee. There are all kinds of different hosting options, including but not limited to the size of the server, how fast the server responds when someone wants to visit a website it’s hosting and so forth.

Do you sell web hosting?

Currently, we don’t have our own web hosting service but this is something we are looking to do in the near future

Can you help in setting up web hosting for me?

Absolutely. As part of handing over the final website, we will help you in finding a suitable web hosting company and getting your site set up.

What is a domain name?

Whenever you visit a website you normally put in an address into a web browser, such as www.somthing.com. This is considered the address of the website. Think of it as a street address, if you want to visit a friend, you can find them on a map by looking up their street number, street name, and suburb they live in. The address tells the internet where the website is so it can bring it up on your web browser. The words after www is a domain name and this is something that can be purchased from a domain name seller.

Do you sell domain names?

Currently, we do not sell domain names but we can help you in getting one set up when we build your website.

Can you help in setting up a domain name for me?

Yes, we can definitely do this and it’s part of our service when we build your website.


What we can do for your business

We design quality websites for small business owners in Perth, Western Australia.


Our designs are tailor made to meet the needs of the business. Whether that’s to gain new customers, increase sales, or provide a digital space for customers to seek information or access customer service online. We do it all.

Web Design

Ecommerce

SEO

Improve sales

Branding

Want to get in contact? We'd love to hear from you